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 Vending Frequently Asked Questions


STOP!!!  BEFORE YOU START A VENDING BUSINESS,
YOU MUST READ THIS!!!

 Are you considering starting a Vending Business? Confused about what company to buy machines from OR which company is telling the truth? I totally understand. It is VERY overwhelming whenever you want honest, straight forward info, but you get the run around. 

  If this is you....stick around! We would love to provide you with some information to show you things to look out for in the vending business, information on "Business Opportunity" companies and how our company differs.

4Mega-Vending.com IS NOT a high pressure sales company, nor do we sell large, over priced vending packages. If you want to start small, large or somewhere in between, we can help!

Take some time to review the info below and educate yourself in the benefits of using a whole sale company vs a "Business Opportunity" company.

 

F.A.Q.   Click on each for more info...
bullet Does 4Mega-Vending offer machine package deals?
bullet Does 4Mega-Vending offer vending machine locations?
bullet I talked to "X" vending company and they told me they would locate my vending machines for me. Will you find me vending locations?
bullet If I do buy machines from 4Mega-Vending, can I hire an outside locator?
bullet Should I use a locator?
bullet What types of locations are best?
bullet Why should I buy machines from 4Mega-Vending instead of a company who says they sell me a business package?
bullet I talked to "X" vending company and they told me they will give me a 6-7 YEAR Warranty on my vending machines. Do you offer the same warranties?
bullet Do I really need theft and vandalism insurance on my machines?
bullet Do you have quantity discounts on machine purchases?
bullet If something happens to my machine, who will fix it?
bullet Is there much money to be made in the vending business?
bullet I have been told that bulk candy machines will average $100+ per month per machine....is this true?
bullet Do you have quantity discounts on machine purchases?

bullet Do you sell to international customers?
bullet Why do other companies use an outside answering service to answer their phones? 
bullet Do you recommend using charities to place small machines?

bullet Do you sell to anyone or just to vendors?
bullet Where do I buy my products?
bullet Which type of vending is more profitable?


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Does 4Mega-Vending offer machine package deals? We will work to give you the BEST price on (1) machine OR (100) machines and anything in between! We sell all kinds of machines and are not limited to a specific model or brand. This allows us to be flexible in what we can offer you and help you find that "ideal" machine for your location. When dealing with a "Business Opportunity" company that ONLY offers one type of machine, not only will you OVER pay for that machine, you will have "0" flexibility in equipment should your location require something different. Why not deal with a vending company that offers a variety of items to fit most every location's need.

 

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Does 4Mega-Vending offer vending machine locations? if you are getting into the vending business, we have a location lead list you can become a part of at NO cost to you! You will receive FREE notifications on locations in your area and if you decide NOT the take the location, you never pay us a dime. If a vendor takes a location after meeting with that account, we have very flexible finder's fees! You can click here to get FREE Location Email Alerts. However, we do not personally recommend OR refer ANY "actual" vending locators to customers. If you chose to use an outside company, just continue on.....

 

bullet

I talked to "X" vending company and they told me they would locate my vending machines for me. Will you find me vending locations? MOST vending companies DO NOT do their own locating. Locating companies that work with these other Vending companies are separate entities However, if you are considering using an actual vending machine locator, please make sure that you do your homework. The following FAQ's will give your further information.

 

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If I do buy machines from 4Mega-Vending, can I hire an outside locator? Yes, you can! We DO NOT work with locators nor do we personally refer any locators. As a matter of fact, since most locators are their own entity, they will generally work for anyone REGARDLESS of where you buy your machines OR what type of machines you chose. However, some locators may have a preference for the type of machines they locate OR a minimum of how many they will require the job to consist of. Just make sure to follow some basic instructions as mentioned in the  following FAQ.

 

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Should I use a locator?  That is up to you.  If you do not have success locating them on your own first; then you may have to hire a locator.  There are good locators and bad locators; so, take these steps to make sure that you get what you expect.  1) Tell the locator that you want to ride with him to find the locations.  2) Make sure that you tell the locator beforehand what % commission (if any) you are willing to pay the locations. 3) Make sure that you actually talk to the person at EVERY location who approved placing a machine in that location to make sure that they did agree.  Also make sure that the % commission is the same as you told the locator.  4) Do Not accept a list of locations on paper from the locator - Go to the location and make sure that they have agreed.  5) Make sure that you are satisfied with the locations before you pay the remaining 50% to the  locator. Do Not count on them coming back to replace any machines in 30  or 90 days that are not producing enough.  You will probably never see them again regardless of any guarantees they give you (even written guarantees).

 

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What types of locations are best? You never know what a location will do until you place a machine in it.  For example, certain hair salons are great locations while many others are horrible.  This goes for many types of locations, but in general there are a few key factors...  
Most any location with a large number of employees is usually a good location whether you are talking about snack and soda, bulk candy, OTC medicines, etc...  This goes for retail stores, manufacturing facilities, office buildings, etc...  Blue collar workers are generally much better for you than white collar workers.  On locations with only a few employees, you are counting on the customer base to use your machine; so, the more customers the better....the more men and children the better.  
Hardware stores and auto parts stores are often great locations depending on the placement of your machine within the store - near the register or door is where you want to be.  Locations with many children coming through such as grocery stores and shopping malls are great locations for bulk candy, capsules, etc..., but are also high on the competition scale.  So, you may have to pay as much as 40 or 50% commission to acquire them.  Speaking of children, schools are great locations as for volume, but  can be time consuming and aggravating.  Kids will stick just about anything in the machines and result in more service calls than most locations.  
On the other hand, nursing homes can be great locations since the tenants are easy on the machines, there are many employees, lots of visitors, and you can service them 24 hrs a day.  
Another popular location is restaurants for bulk candy type machines...they make great locations, but it is hard to get in many of the chains.  Most vendors end up making a hefty contribution to the District Manager's "Fund" in order to gain access in addition to a nice commission.  The mom and pop restaurants generally will accept charity machines or a small commission.  Some restaurants will not allow vending machines in the customer areas, but they may allow machines to be placed in the kitchen area where the employees are the only ones who have access.  They may have 40 to 60 employees who are sick of tacos and will eat anything else in their path!  
Also, keep in mind that you will find many locations who are not satisfied with their current vendor and are just waiting for you to appear!  Then with good service, your locations will refer many new locations your way.

 

bullet

Why should I buy machines from 4Mega-Vending instead of a company who says they will sell me a business package? 4Mega-Vending.com is a wholesale company. What does this mean for you?  GREAT prices with NO machine minimum on new or refurbished machines.  For example, you can buy ONE machine OR a thousand; we don't mind! We will offer you the best price and GREAT customer service. We specialize in NEW, REFURBISHED and PRE-OWNED machines. We can meet the needs of almost of location or vendor needs. Also, when you buy into those "business packages" you will end up paying a A LOT more per machine and added items that you can actually purchase individually and still save a TON of money! Also, most companies that sell in the "packages" are focused solely on "one" type of machine. This will limit you. As a vendor you want one particular vending company that you can go to for ALL your needs; no mater how large or small the location is. NOT every location you find will have the same needs. Some locations may be OK with just a compact combination machine, whiles others may need larger, full size machines.

 

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I talked to "X" vending company and they told me they will give me a 6-7 YEAR Warranty on my vending machines. Do you offer the same warranties? That is a GREAT question! "EXTENDED WARRANTIES" offered by "business opportunity companies", AKA, "BIZ OPPS", are normally bologna. Lets face it, it does sound nice when a company says you will be receiving a 6-7 YEAR warranty with the purchase of your machines, however, this is JUST NOT TRUE. If a company says that they are giving you an "extended" warranty, the only thing you can normally bank on is the warranty offered directly through the machine manufacture themselves and NOT the vending distributor. This warranty is normally a 1 year parts warranty; no labor.  Why do they ONLY offer that first year completely covered? Because that is ONLY completely covered factory warranty! The "biz opp" companies may also say that the "extended" warranty is ONLY for 1 year in full and then the remainder will exist with a (X) % deductible. The thing they DON'T TELL YOU is that as a distributor they get a discount when purchasing parts for a customer. So they can buy your parts, mark them up, sell them to you with a deductable and  because they do get a discount, they can actually profit on your "extended warranty".

 

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Do I really need theft and vandalism insurance on my machines? Some companies offer "theft and vandalism" insurance policies with your package, but for the increase in machine cost, you would benefit in  buying your machines from a wholesale company like ourselves,  and taking out your OWN policy thru your current insurance provider OR asking them to recommend someone to you that can provide you with a policy. They are normally very affordable. Whether or not you purchase this type of insurance is completely up to you.

 

bullet

Do you have quantity discounts on machine purchases? Sure, on most machines we can work with you on the price for quantity purchases.  However, we do not play games with your money by giving you one price and then five minutes later, cutting that price by 50% to make you think you are getting a great deal.  We believe this is insulting to customers, and we do not play such games with your success.  Mega-Vending.com believes in giving you a great price from the start so that your business can make a profit much quicker which will encourage you to grown the business and buy more machines from Mega-Vending.com.  We know that if we rip you off once, you will not be back - repeat customers are the substance of any business, and we appreciate ours.

 

bullet

If something happens to my machine, who will fix it? Most of the machines are low maintenance. Some simple things can be done to your snack or soda machine, like cleaning the bill acceptor once or twice a month (cleaning cards can be purchased online for this). Other than that, there is not much that needs to be done. If you have any programming issues or questions, we have techs at our factory that can help thru phone support, which is generally FREE for the lifetime of most machines we sale. There is rarely a need for someone to have an on site service call. Most problems can be addressed via phone service. However, you can find local service techs through your local yellow pages or sometimes depending on your area; we can assist you in finding someone. Labor is not included in your factory warrantee, but all NEW machines come with at least a one year parts warrantee. 

 

bullet

Is there much money to be made in the vending business? Obviously there is very good money to be made in vending, but what you can expect to make is impossible to say.  One fact about vending is that as long as you get good advice, buy your machines at low prices, and don't believe the "too good to be true" stories, you should succeed.  The only way to completely fail in vending is if you just give up!  At the worst case, you can always move your machines to another location where they can be more profitable.  Don't expect to get rich overnight, but you can grow your business into a full income with fewer hours invested than with probably any other business.  Below are some industry numbers showing how vending is still a growing industry with GREAT numbers:

 Year             Vending Sales Volume       
 1991                  $25,999,060,000
 1997                  $32,886,690,000
 1998                  $34,838,910,000
 1999                  $36,600,000,000
 2000                  $38,695,200,000
 2001                  $40,964,000,000
 2002                  $41,100,000,000
 2003                  $42,200,000,000
 2004                  $44,200,000,000
 2005                  $46,000,000,000
 2006                  $46,800,000,000
 2007                  $47,500,000,000
 2008                  $45,600,000,000

 

bullet

I have been told that bulk candy machines will average $100+ per month per machine....is this true?  NO.  Every day, we talk to new vendors who have called 1-800 # ads in the newspapers and have been told by other companies that their bulk candy machines on location will average $100, $200, and even $300 per machine, per month.  This may occur for 10% of the machines that you place, but the majority will average approx $30 to $40 per month.  If you really work your locations and continually move the lower producers, you can raise this average, but do not believe these outrageous numbers that seem too good to be true.

Bulk candy machines produce a huge return for the amount of time you have involved. So, as your route grows, the dollars really add up and have outstanding returns for the amount of time invested!

 

bullet Do you sell to international customers? We only consider international orders on large quantity purchases.  This does not mean 1 machine up front followed by more in the future.  Serious inquires only, please!

 

bullet Why do other companies use an outside answering service to answer their phones? Many companies do use an outside answering service where an operator takes your name, number, reason for the call and then forwards that info to the vending company for someone to return your call.  Truthfully, most companies in the vending industry that use such a service do so in order to screen their calls.  They do not return the complaint calls.  This is a good warning signal

All calls at Mega-Vending.com are answered by an in-house company rep or at worst an answering system if all lines are busy or if calling after business hours.  

 

bullet Do you recommend using charities to place small machines? Charities can be a huge help in placing small machines such as bulk candy, gumball, mint, etc... machines.  Normally, you pay a small commission to the charity for each machine per month.  Some charities such as Child Search have great Vending Outreach programs with all sorts of tools that can be helpful to you such as charity T-Shirts, hats, brochures, color stickers of missing children, flyers, name badges, etc...   The charity can coach you on how to use these tools for the greatest effect.  Also, the locations who accept a machine based on the charity program usually do not require a commission from your machine.  Click here for a couple of charities phone numbers.

 

bullet Do you sell to anyone or just to vendors? Yes, we do sell directly to the stores, manufacturing facilities, vendors, individuals etc...

 

bullet Where do I buy my products? When starting a small route, you may find the best prices at Sam's or Costco.  As your route grows, you can find better pricing through supply houses.  For example, call VSA (1-800-444-4017) and ask them for a price list as well as the phone number of the location nearest to you.  For items not handled by these companies, let us know via email, and we can forward other suppliers to you.

 

bullet Which type of vending is more profitable? Vending in general is very profitable, but it is hard to say that one area is better than another because you have trade offs with each.  For example, snack and soda machines bring much more turnover and therefore money than do bulk candy/gumball machines; yet snack and soda machines also require much more of your time since they must be serviced 1, 2, or 3 times per week.  Yet, you can create the same income as snack and soda by just adding more bulk candy machines to your route. Bulk candy vendors generally need servicing every 6 or 8 weeks; so, you can still treat it as a part time business even if you have dozens of machines on location bringing the same income as a few snack and soda machines.  

 

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